CoreEL Technologies (I) Pvt. Ltd.

FAQs

Case Studies

	FAQs - Corporate

	1.	Who are the owners / investors / stakeholders in the company?
		CoreEL is a privately held company where a significant portion of the stake is held by employees.

	2.	How long has the company been in business?
		The company has been in business for more than a decade. We started operations in 1992 where we conceptualized, developed and sold IP Cores in the Telecom / Networking markets. The company was re-launched in 1999 as CG-CoreEl Programmable Solutions where the primary business focus is on selling Hardware Design Services and Embedded System Solutions.

	3.	Is the company profitable? What is the kind of revenue figures it's been generating?
		CoreEL is a zero-debt company. Our operations have been profitable since inception. For the last 4 years we have seen a sustained revenue growth @ 60%.

	4.	Does CoreEL have global presence? Locations of overseas offices and development centers?
		CoreEL services clients in domestic and overseas markets. It's in the process of firming up its presence in global markets and soon plans to set up Sales Office & Customer Proximity Hubs in the US, Europe & Asia Pac regions.

	5.	How many employees are there?
		Organisation wide employee strength is: 230.

	6.	What is the kind of target markets & customer profile CoreEL caters to?
		CoreEL is in the business of providing customized embedded systems design services and technology solutions to clients in India, US & European markets. Our customer profiles are varied cutting across multiple industry segments like Telecom, Networking, Industrial Automation, Defense and Aerospace etc.

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FAQs - Process & Methodologies

What is the kind of Quality System being followed?

CoreEL is an ISO 9001:2000 certified Organisation presently following industry wide best practices, robust process and development methodologies. We are in the process of getting an ISO 27001 certification.

Is there a separate Quality Organization within CoreEL? If so what is the team size?

Quality as a part of our Process & Methodologies guidelines is handled by a dedicated Quality Manager. At present we have a two-member team responsible for the quality organization.

Is CoreEL certified for any Quality Systems?

CoreEL is an ISO 9001:2000 certified Organisation. We are in the process of getting an ISO 27001 certification.

Can I get a brief overview of the Quality Process being followed as a part of the Design Services offerings?

Quality is the key differentiation for CoreEL and every engineer at CoreEL is always conscious of the quality of deliverables. In order to ensure high quality deliverables, readability and tractability of the designs strict guidelines are provided for coding, commenting and documentation.

Quality management is implemented in the form of reviews and automated checks during various phases of development. Deliverables generated at various stages of the flow act as the points of visibility for the product and process.

Following is the list of approaches to ensure quality:

	Follow standards for engineering practices. The sources for these standards could be standards forums, special working groups or in-house experience. These are documented (as guidelines and check lists) and the team members are trained on these.
	Follow defined standards for other documents as well.
	Automate engineering rule checks as part of standards wherever possible.
	Perform reviews for standards compliance.
	Perform reviews for technical correctness at the earliest possible stages.

The main metric used for measuring quality is the results from statistical analysis on the defect / changes logged in the collaboration server. After baseline delivery, all changes are logged and undergo a well-defined change life cycle as described in our Change Management Guidelines document.

The changes are classified as (listed in the order of severity):

	Customer reported defect.
	Test defect.
	Review change.
	Internal change request.
	Requirements change.

The number of defects in each of the categories and their time of occurrence is indicative of the quality achieved.

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FAQs - Service Offerings

What constitutes your key Service Offerings?

Our Key Service Offerings include:

	Complex multi-million gate, high speed FPGA design & synthesis for custom applications.
	System Level Board design from specifications, prototype development, board bring up and integration in products.
	PCB design services (using Mentor & Cadence tools ) which includes - placement, layout, Gerber generation with detailed fabrication guidelines for manufacturability. We ensure that all PCB designs done by us are analyzed thoroughly for timing, signal integrity, power / heat dissipation and EMI / EMC compliance.
	Firmware development, porting, board redesigns / respins to replace obsolete components .
	System level value engineering for cost reduction and / or performance improvements.

What kind of engagement models do you follow?

CoreEL offers a variety of business models to suit its clients outsourcing strategy. The India advantage coupled with our quality and timely deliveries provides a highly cost-effective outsourcing solution to our global customers. We offer our design and development services by adopting a model based on the client's requirements.

This may include:

	Offshore - Turnkey project execution & delivery.
	Onsite - Consultancy / Resource Augmentation.
	A combination of Onsite cum Offshore approach.
	Offshore Dedicated Development Center (ODDC).
	Co-Product development along with joint IP creation & owners rights.

What is the kind of Infrastructure you possess?

CoreEL's corporate headquarters and development center operates out of a world-class facility in Bangalore, India. The office space spread over 46,000 square feet.

It is specially designed to maximize synergies and encourage interaction amongst various groups working on different technology areas.

Some highlights:

	Facilities comprise of well-appointed conference halls, meeting rooms, well - stocked library, cafeteria and gym.
	Central air-conditioning with access control systems, fire fighting equipment, sprinkler & fire alarm system ensure safety and security while providing a comfortable work environment to the team.
	Adequate power arrangements facilitate smooth, round-the-clock functioning.
	Full function back-up power. 100% redundancy and fail over mechanisms with generator and UPS support.
	100 % redundant enterprise wide data network with high-speed leased links.
	High-end SUN Fire Servers, SUN workstations and NT Platforms. Firewall protection, Anti virus suits, Disaster recovery mechanisms with clustering and 100 % back-up policy.

What kind of Data Security and IP protection plan you have in place?

CoreEL has a comprehensive security policy covering multiple levels of data security information exchange while minimizing the risks thereby maximizing the benefits of efficient of offshore outsourcing.

Our initiatives includes:

	Risks to employee, intellectual capital and assets are identified in offshore projects, considered, recorded appropriately and managed.
	That reasonable and cost effective measures are taken to protect the employee, intellectual capital and assets from loss, damage or misuse.
	Contingency plans for security emergencies are drawn up, kept under review and periodically tested.
	Vital and sensitive information in projects is determined and protected from loss, unauthorized disclosure or modification by control of access to it and through accountability for its possession by the holder.

We ensure client IP protection through adequate checks and measures and clauses related to IT Security / IPR protection of customers is adhered to especially in cases of offshore projects through:

	Various levels of confidentiality agreements.
	Legal Protection - Indemnification for any slip-ups.
	Regular training / workshops on Information Security Management.

We are in the process of putting together a well-managed Business Continuity process in place for developing and maintaining business continuity in offshore projects to counteract interruptions to business activities and to protect critical business processes from the effects of major failures or disasters.

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